Please help
KitsoMatende
Posts: 1
in Geosoft
Hi! I'm trying to open my Geosoft projects but I get a message saying "An error occured while communicating with Geosoft Connect in order to retrieve your GeosoftID. I logged into MyGeosoft account but still get the same message. What could be causing this?
0
Answers
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Hello Kitso,
Please try the steps outlined in this article:- Go to Control Panel and click on Program and Features.
- Select Geosoft Connect and click Uninstall.
- Launch Oasis montaj or Target.
- Sign in to Geosoft Connect when prompted.
- Launch Windows Explorer.
- Navigate to C:\Users\Public\Documents\Geosoft\Geosoft Connect Settings and delete the contents of this folder.
- Relaunch the application.
Darren Andrews
Technical Team Manager0 - Go to Control Panel and click on Program and Features.
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